Total HMRVisit in progressMargaret’s review.
One connected place for every detail.
Medicines ready to review
Your notes, ready to work
Explore the workflow More care.
Less paperwork.
Home Medicines Review software for accredited pharmacists.
From referral to initial claim, spend less time on admin and more time with your patient.
Total HMRVisit in progressLess admin. More presence.
Built for Australian HMR pharmacists.
The referral has the details.
You shouldn’t have to type them twice.
Email or upload a PDF. Review the prepared patient, GP and medicine details beside the source.
HOME MEDICINES REVIEW
GP referral
PatientMargaret ThompsonHome medicines review
Referring GPDr Emily ChenGeneral practice
Review medicine management and actual use.
Current medicinesMetformin 500 mg1 tablet twice daily
Amlodipine 5 mg1 tablet daily
Atorvastatin 20 mg1 tablet at night
Additional informationPlease assess adherence and discuss the patient’s medicine routine. See attached results and history.
Home Medicines Review 1 / 3
Total HMRPending reviewMargaret Thompson
Your referral, organised.
Patient & GPDetails ready to check
p. 1MedicinesNames, strengths and directions
p. 1Review contextReason for referral and history
p. 1Prepared for you. Checked by you.
Less retyping. More time for care.
A simple text.
A visit, booked.
Offer three times. Your patient chooses one by SMS and confirms their address. The booking lands in your connected Google Calendar.
- 1 Offer a time
- 2 Confirm the address
- 3 Get ready for the visit
Less phone tag.
More time for care.
You choose when to enable automatic SMS. You can also record a booking arranged by phone.
Booked. And in your calendar.
An SMS offers three appointment times. Margaret replies 2, then YES to confirm her referral address. The booking is confirmed and appears in the pharmacist’s connected Google Calendar.
Try the booking demo
HMR appointmentMessage to Margaret
1
Choose a time, then confirm the address.
Reply YES to confirm the address on your referral.
OCT28
YOUR VISIT PLANA time that works for both of you.Margaret Thompson · Home medicines review
Interactive demo · Choose a time and see the booking come together.
Stay with the conversation.
Let the details come together.
From the medicine in their hand to the notes on your screen. See how Total HMR helps during the visit.
A photo.
Less typing.
Compare the referral with what your patient actually takes. Photograph an extra medicine, confirm the suggested AMT match, and add it to the same review.
The animation shows a printed pack is photographed, a suggested AMT match appears, the pharmacist confirms the medicine and strength, and the medicine is added to the review.
Photo capture is in beta · Pharmacist confirmation required
Try comparing medicines and adding a photo
Margaret’s medicinesInteractive demo
MedicineReferral comparison
0 of 3 medicines reviewed
Review each medicine with the patient. Regular / PRN and referral comparison are recorded separately.
Add from a photoBeta
MEDICINE PACKParacetamol500 mgPrinted medicine packaging
Paracetamol 500 mgSuggested AMT match · check the pack
Photograph the pack. Check the suggested match.
Say it once.
Keep your focus.
Dictate your own observations into editable visit notes. Tidy the wording, review it, or restore your original. Your clinical judgement stays in every line.
The animation shows the pharmacist dictates observations, words appear as editable notes, recording stops, and the wording is tidied without changing its meaning. This is pharmacist dictation, not a recording of the consultation conversation.
Dictate your own observations. Review and refine every note.
Try editing your visit notes
Margaret’s visit notesInteractive demo
Visit transcript
Edit the notes, tidy the wording and keep control of the final text.
Your notes.
A draft in one click.
Generate a draft from your visit notes. Review, edit and complete your recommendations before finalising.
The animation shows visit notes are used when the pharmacist chooses Generate HMR Report. A report draft appears with the notes arranged into a section. The pharmacist reviews the draft and completes clinical recommendations.
Drafts always need pharmacist review
Try a report draft from your notes
Use Margaret’s visit notes, or edit them in the dictation demo above.
Interactive demo · See your visit notes in the report layout.
Total HMRDraft previewHome Medicines Review
Margaret ThompsonFor Dr Emily Chen
Visit context
Review of medicine management and actual use.
Pharmacist notes
Your visit notes will appear here, ready for review.
Clinical recommendations
Pharmacist to review and complete.
Draft for pharmacist review
Report complete.
Less admin left.
Finalise your report and submit your initial HMR claim through the PPA integration. Keep the last steps connected to the work you’ve already done.
From completed review to submitted claim.
Margaret’s HMRInitial claim
- Report finalisedReviewed by the pharmacistReady
- PIN-protected reportSent to your inbox for GP forwardingSent
- Initial HMR claimSubmitted through the PPA integrationSubmitted
One more task off your list.Initial claim submitted
Initial claim submitted. Follow-up claims remain manual.
Pay per HMR.
No lock-in contracts. No hidden fees. Free customer support.
Software only
For pharmacists with their own referrals.
Get startedReferrals + software
Referral access and Total HMR together.
Currently available in South Australia only.
Ask about referralsEnterprise
Built around
your team.
Manage a group of accredited pharmacists? Talk to us about workforce management and billing.
Discuss your teamYou’re charged per HMR, only after PPA accepts the initial claim. Contact us for current pricing.
See it first.
Book a 15-minute online demo with our team.
Your next HMR.
Start here.
Sign in with your Google account to start onboarding. It takes about 15 minutes, and you can save and finish later.
Pharmacist login Book a demoNew to Total HMR? Set up your account
Sign in with your Google account at app.totalhmr.com.au and onboarding starts straight away.
Allow about 15 minutes for setup. Have your accreditation number, ABN, PPA Online access, mobile phone and payment card ready. You’ll connect your personal PPA API credentials during onboarding, and can save your progress to finish later.
You sign in with a Google account; it can use Gmail, Google Workspace or your existing email address.
When you connect Google Calendar, Google may say it hasn’t verified the app yet. Choose Advanced, then continue. We’re completing Google’s verification.
Inside the app you’ll still see our previous name, MRAssist, while we finish the rename.
For GPs and clinics
Looking for an accredited pharmacist, or a clearer way to manage referrals? There is no cost for GPs or clinics.
After a brief online onboarding, send referrals from your practice software using the supplied email address and unique PIN. GPs do not need a Total HMR software account.
Talk to us about your clinicHelp with setup or your next HMR
Get help with onboarding, PPA setup, referral checking, scribing, report editing, submission or follow-up HMRs.
Email customer supportA few things
worth knowing.
Built to support your expertise.
Do I still need to check the referral?+
Yes. Total HMR prepares patient, GP and medicine details from emailed or uploaded PDFs. Check the extracted information against the original referral, and correct it before relying on it.
Is booking automatic?+
You can offer up to three appointment times by SMS, or record a booking you’ve arranged by phone. For referrals you bring yourself, automatic booking texts stay off until you turn them on. Google Calendar is supported.
Where is patient information processed?+
Patient records are stored in Australia. Referral reading, transcription and report drafting are processed in Australia. Some supporting services may process data overseas.
Does it replace clinical judgement?+
No. Medicine matches, visit notes and report drafts need your review. Photo capture is a beta feature for printed packaging. You confirm the medicine and strength before adding it.
What happens after I finalise the report?+
Complete & Submit sends the PIN-protected report, then submits the initial HMR claim with PPA. During beta, reports go to your inbox for forwarding to the GP. A submitted claim is not a payment guarantee.
Does Total HMR record the consultation?+
The scribe is for dictating your own observations. It turns those observations into editable visit notes; you review and control the wording.
Can I use it on a phone or tablet?+
Use Total HMR in your browser on a PC, laptop, tablet or mobile. Continue through the same referral, consultation and report workflow.
Are follow-up claims included in the integration?+
The PPA integration submits initial HMR claims. Follow-up claims are completed manually through PPA.
How much does Total HMR cost?+
You pay per HMR, charged after PPA accepts the initial claim. There’s no cost for GPs or clinics. Contact us for current pricing.
More care.
Less paperwork.
See what a connected workflow can do for your next HMR.
Get started
No lock-in contract.
Book a demo